Simplify Payments: Explore Our Frequently Asked Questions
When you apply for a merchant account, you are asked to provide an estimated monthly credit card processing volume. This amount can generally be adjusted as your business grows. The sponsoring bank establishes processing limits based on its risk assessment and works to accommodate your expected transaction volume. Providing an accurate estimate with some reasonable flexibility can help prevent unnecessary interruptions.
Processing card payments involves financial risk for the sponsoring bank. Once a customer completes a transaction, the merchant may receive the funds before potential refunds, disputes, or chargebacks arise. Because the bank assumes this risk, it reviews each merchant's financial and credit profile to determine appropriate processing terms.
Banks generally prefer merchants to maintain a low chargeback ratio, with many using specific thresholds when evaluating merchant accounts. A strong processing history may help with underwriting, while consistently high chargeback levels can lead to additional reviews, reserves, or account restrictions.
Orbits Digital Solutions offers a broad range of payment options, including credit cards, debit cards, online payments, mobile payments, ACH transfers, eChecks, and cryptocurrency. Depending on eligibility and the selected program, businesses may also have access to zero-cost processing solutions.
Transaction funds are generally deposited into the connected business bank account within 3–5 business days, depending on processing, verification, banking schedules, and the specific merchant account.
Yes. If you need assistance with Orbits Digital Solutions, you can contact the support team at “”.
Orbits Digital Solutions uses security measures such as encryption and fraud-monitoring tools to help protect payment information and transactions. Payment processing systems are designed to follow applicable security standards and requirements to help reduce the risk of unauthorized activity.
Yes. Orbits Digital Solutions offers integration options designed to work with existing websites, shopping carts, software platforms, and POS systems. These integrations can help businesses maintain a streamlined payment experience without completely changing their current setup.
Going significantly beyond your approved monthly processing volume may result in additional review or temporary holds on funds. To minimize potential disruptions, it's important to provide a realistic estimate of your expected processing volume when applying and update it as your business grows.
Bank statements are commonly requested during merchant account underwriting because they provide insight into a business's financial activity and previous payment processing history. Banks may review deposits, refunds, chargebacks, account balances, and transaction patterns to assess risk and determine whether the requested processing volume is appropriate.
Eligibility can vary based on the business type, location, payment network requirements, and applicable laws. Businesses in specialized or higher-risk industries may be subject to additional underwriting requirements. Companies should also verify that their operations comply with all applicable local, state, federal, and international regulations.
Payment platforms use security technologies such as encryption and tokenization to help protect sensitive personal and financial information. Businesses and customers should review the provider's current security policies and applicable privacy documentation for specific details about data protection.
Fees and pricing depend on the merchant account, processing services, and solutions selected. Contact Orbits Digital Solutions for details regarding applicable rates, fees, and pricing options.
If you operate as a sole proprietor without a separate registered business entity, enter your legal first and last name exactly as it appears on your government-issued identification. Providing accurate information helps ensure your application and account records are processed correctly.
Set up your account quickly and begin accepting payments without delay. Reach out to us today to create a customized payment solution tailored to your business needs.
“Orbits Digital Solutions made the entire payment setup process simple and straightforward. Their team took the time to understand our business needs, explained our options clearly, and helped us choose a solution that fit our operations. The setup was smooth, and their ongoing support has been excellent. We now have a reliable payment system that makes managing transactions much easier.”
“Switching to a new payment solution was much easier than we expected. The team at Orbits Digital Solutions guided us through every step and made sure we understood how everything worked before going live. Our transactions are now faster and more efficient, and our customers have a much smoother payment experience. Their responsive support has also made a big difference.”
“We needed a reliable POS and payment solution that could keep up with our growing business, and Orbits Digital Solutions delivered exactly what we were looking for. The system is easy to use, efficient, and has helped us manage our daily transactions more effectively. Their team was professional throughout the entire process and continues to provide excellent customer support whenever we need assistance.”
“From our initial consultation through implementation, our experience with Orbits Digital Solutions has been professional and hassle-free. They listened to our requirements, answered all of our questions, and helped us put the right payment solution in place. We now have greater flexibility in managing transactions and a more streamlined process for our team. Their dependable support gives us confidence as our business continues to grow.”
